Some NETGEAR Managed and Smart switches support licensed features to add additional functionality to the device. When you purchase a software license, you will receive an e-mail with a license key. If you have not recieved an e-mail with the license key, please contact your place of purchase. If you have additional questions, please contact NETGEAR Technical Support.
If you have a license key, follow the steps below to activate a license.
Step 1: Register your switch.
Your switch MUST be registered to your account in order to proceed. If your switch is already registered, go to Step 2.
- Log in to https://my.netgear.com with your account e-mail and password.
- After authenticating to your account, click 'Register a Product'.
- Enter the serial number and date of purchase and click 'Register'.
- You will be prompted to purchase a service contract. Purchase if desired. We will proceed with "No Thanks".
- Now your switch is registered. Proceed to Step 2.
Step 2: Get your License File
- Navigate back to https://my.netgear.com and click "My Products".
- Confirm that your newly registered device is in the list.
- At the bottom, click "Activate License Key for Registered Product".
- You will notice a line with your switch that lists the model and serial number. Under license key, you will see a link called 'Activate'. Click 'Activate'.
- A window will appear with Serial Number and License key fields. Enter the license key.
- Click 'Submit' after entering the license key.
- If successful, you'll observe output that indicates what kind of features you have activated for the switch and a download link appears. Click 'Download' to grab the license key file.
- A file should download. This file is called [Model Name]-[Serial Number].lic
Step 3: Activate License on Switch
- Login to the admin interface for your switch.
- Select Maintenance > Download > HTTP File Download.
- Select License key from the File Type dropdown and then browse to where the license file was downloaded to.
- Select the license file.
- Click 'Apply'.
- "License file download through HTTP is completed successfully" will appear when the license has been applied.
Step 4: Restart the Switch and Confirm License Activation
- Navigate to Maintenance > Reset > Device Reboot.
- Click 'Apply' and wait for the switch to reboot.
- Once the switch reboots, re-login and navigate to System > License > License Key to confirm that the license is activated on the switch.