You must remove the cover on the bottom of the mobile router to access the Reset button.

To perform a factory reset using the Reset button:

1. Make sure that the mobile router LED is lit to indicate that it is receiving power from the battery.

2. Remove the cover on the bottom of the mobile router.

3. Place your thumbs on the arrows on the cover and press down while sliding the cover up.

4. Leave the battery in place.

5. Locate the Reset button.

   

6. With a sharp object such as a paperclip, press and hold the Reset button for five seconds. The mobile router returns to factory settings.

7. Replace the cover on the back of the mobile router.