How do I download the ReadyNAS system logs
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NETGEAR - Storage  

Your ReadyNAS System Logs may be requested by NETGEAR Support to help troubleshoot a problem. The method to download the logs depends on which firmware your ReadyNAS is using: ReadyNAS OS 6, RAIDiator 5, or RAIDiator 4.

 

Review the three options below and click the UI that matches yours.

ReadyNAS OS 6

 

RAIDiator 5

 

RAIDiator 4

 

ReadyNAS OS 6

To download the logs:

  1. Open the web interface*.
  2. Go to System > Logs.
  3. Click the Download Logs button.
    The Download Logs button is marked in red in the screenshot below.

  4. When prompted, save the logs to your computer.

 

RAIDiator 5

To download the logs:

  1. Open the web interface.
  2. Go to Configure > System - Info.
  3. Click the Download Logs button.
    The Download Logs button is marked in red in the screenshot below.

  4. When prompted, save the logs to your computer.
     

RAIDiator 4

To download the logs:

  1. Open the web interface.
  2. Go to Status - Logs.
  3. Click the Download All Logs button.
    The Download All Logs button is marked in red in the screenshot below.

  4. When prompted, save the logs to your computer.

 

 

    Published on: 9/26/2016 4:30:51 PM   |  Last updated: 1/4/2017 9:19:29 AM  
 
 

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