ReadySHARE USB Hard drive access issue from a Mac Computer
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NETGEAR - Home Networking  


ReadySHARE USB Hard drive access issue from a Mac Computer (Time Machine or iTunes not working properly)

Symptom:

  • Able to see USB hard drive content but unable to write to USB hard drive connected to router's ReadySHARE port from Mac computer.
  • Error that says  "The iTunes application could not be opened. Unknown error 13008"

Cause:

Apple uses a file system called HFS+. To read and write to the ReadySHARE USB hard drive, the router need to support HFS+.

  • R7000, WNDR4700/4720, WNDR4500, WNDR4300, WNDR3800, WNDRMACv2 supports HFS+ read and write.  
  • Other NETGEAR home routers only support HFS+ read format which only allows you to see the USB content but not write to it.
 

Resolution:

  1. Use WNDR4700/4720, WNDR4500, WNDR4300, WNDR3800, WNDRMACv2 if HFS+ and Time Machine support is required.
  2. Convert/format file system to NTFS, FAT32, or EXT file format to be able to read and write to USB hard drive when using iTunes.
 
Document Type:
Published 03/18/2013 11:27 AM   |   Updated 08/09/2015 10:12 PM
 

    更新日期: 9/21/2015 6:22:49 PM  
 
 

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