Your ReadyNAS System Logs may be requested by NETGEAR Support to help troubleshoot a problem. The method to download the logs depends on which firmware your ReadyNAS is using: ReadyNAS OS 6, RAIDiator 5, or RAIDiator 4.

Review the three options below and click the UI that matches yours.

ReadyNAS OS 6

RAIDiator 5

RAIDiator 4

 

ReadyNAS OS 6

To download the logs:

1. Open the web interface*.
2. Go to System > Logs.
3. Click the Download Logs button.
   The Download Logs button is marked in red in the screenshot below.

   

4. When prompted, save the logs to your computer.

RAIDiator 5

To download the logs:

1. Open the web interface.
2. Go to Configure > System - Info.
3. Click the Download Logs button.
   The Download Logs button is marked in red in the screenshot below.

   

4. When prompted, save the logs to your computer.
    

RAIDiator 4

To download the logs:

1. Open the web interface.
2. Go to Status - Logs.
3. Click the Download All Logs button.
   The Download All Logs button is marked in red in the screenshot below.

   

4. When prompted, save the logs to your computer.